Secretary-General Primary Functions and Scope of Work

Strategic Leadership and Management:

• Provide strategic direction and leadership to the CCSD Council.
• Align the Council’s mission, vision, and objectives according to its charter.
• Develop and implement policies, procedures, and strategies for the Council.
• Ensure effective operational functions and oversee day-to-day operations.
• Collaborate with the Board of Executives to establish strategic goals and priorities.
• Manage and guide staff members to meet key performance indicators.

Strategic Planning, Implementation, and Progress Monitoring

• Develop and present strategic plans in line with the CCSD Council’s vision.
• Identify growth opportunities, and targets and track progress toward completion.
• Provide timely updates to the Council and maintain transparent records of developments and achievements.

Accreditation and Validation

• Establish fair procedures for registering training providers and programs.
• Develop accreditation procedures for training programs. 
• Ensure compliance with accreditation standards set by the CCSD Council.
• Validate training programs, with a focus on originality declaration.
• Ensure compliance and protect the Council from any misrepresentation by Training Providers.

Operational Management

• Oversee day-to-day operations, KPIs, and staff reporting.
• Ensure proactive communication with clients and follow-ups by the administrative team.
• Provide timely and accurate responses to inquiries from Training Providers regarding registration, accreditation, and certification processes.

Membership with CCSD

• Create guidelines for complimentary membership for Training Providers with the CCSD Council.
• Offer opportunities for networking and exchange events participation.
• Establish criteria for complimentary membership for organizations’ L&D or HR Managers/Directors.
• Outline the process for registration and accreditation of in-house training programs by the CCSD Council.

Continuous Professional Capacity Enhancement (CPCE) Points

• Establish fair criteria for awarding CPCE points to participants of accredited training programs.
• Oversee the CPCE award process, ensuring adherence to established criteria.
• Promote the value and recognition of CPCE credentials issued to participants.

Promoting and Branding

• Develop and implement ethical marketing and branding strategies 
• Create promotional materials that emphasize the benefits of accreditation certification and CPCE points.
• Conduct market research to identify opportunities for growth 
• Engage in thought leadership activities and industry forums to enhance the Council’s credibility and brand.

Relationship Management

• Build and maintain professional relationships with stakeholders, including training providers, industry professionals, conference hosts, and sponsors.
• Foster partnerships with international organizations, associations, and government entities.

Financial Management

• Ensure financial health by managing budgets, financial planning, and monitoring performance with advice and guidance from the directors of the CCSD Council
• Analyze financial data and implement strategies for profitability while maintaining the Council’s mission and values

Compliance and Accreditation

• Ensure compliance with relevant industry standards, certifications, and accreditation requirements.
• Propose new certifications to remain relevant and compliant globally.
• Ensure all legal and financial obligations are met in the host country.

Board Reporting

• Provide regular updates to the CCSD Council on activities, financial performance, and strategic initiatives.
• Manage liaisons with high-profile individuals, organizations, and stakeholders.
• Explore opportunities for global expansion, partnerships, and collaborations.
• Manage brand, integrity, governance, and regulatory compliance.

• Report on the Council’s performance and strategic initiatives.
• Provide recommendations and advice on governance and administration.
• Collaborate with the Council to make decisions on key issues and partnerships.
• Implement the directives and resolutions provided by the CCSD Council.
• Act as the senior management representative in all external affairs involving government and corporate liaison, cooperation, and association as directed by the CCSD Council.